Education Sector

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Conflict Management, De-escalation and Resolution Training Courses

Intelligensa provide Conflict Management training to staff who may experience conflict in the workplace or when dealing with the public. 

 

Delivered at your venue, we will train your staff how to recognise the signs of a situation escalating and teach some simple methods to de-escalate it to avoid violence.

 

Outstanding and affordable, our training is available 7 days a week, including evenings. 

Small groups welcomed.

 

"Brilliant training! I can clearly see how these skills will help us deal with both staff and the public. Thank you."

Manager, Tape London Nightclub and Recording Studio

1/2 Day Course

A 3 hour course that teaches why some service users exhibit challenging behaviour, how to recognise it and some simple methods to de-escalate conflict situations and avoid violence. 

1 Day Course

A 1 day course that teaches why some service users exhibit challenging behaviour, how to recognise it and some simple methods to de-escalate conflict situations.  In addition to the half day course, delegates will take part in role plays to put the skills into practice. 

2 Day BTEC Course

Pearson Edexcel Conflict Management Course

This course covers De-escalation and Conflict Management skills. One day is completed through distance learning. 

 

Intelligensa are members of the Institute of Conflict Management (ICM)

All our staff hold teaching qualifications and subject specific qualifications. We are affiliated to, licensed by and quality assured by the National Federation for Personal Safety (NFPS). We are a licensed centre with Highfield Awarding Body for Compliance (HABC) and deliver BTEC qualifications by Pearson Edxcel. We are recommended trainers on www.carehome.co.uk. 

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