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1 Day Managing Challenging Behaviour & Breakaway Course

Delivered at your venue, this course includes recognising challenging behaviour, why some people exhibit it, how to avoid it and some easy strategies to deal with it. 


The course covers the following areas:


  • Understanding anger, aggression and violence
  • Recognising fear and how it affects actions
  • What is challenging behaviour and recognising it
  • Avoiding challenging behaviour
  • Understanding how fear affects the body when faced with the need to use defensive skills
  • Recognise signs of escalation
  • Use communication skills to de-escalate a situation
  • Understanding what is meant by the term 'reasonable force'
  • Practice effective disengagement and breakaway techniques



Intelligensa teach in accordance with NHS guidelines and are recommended trainers on All our staff hold teaching qualifications and subject specific qualifications. We are affiliated to, licensed by and quality assured by the National Federation for Personal Safety (NFPS). We are a licensed centre with Highfield Awarding Body for Compliance (HABC) and deliver BTEC qualifications by Pearson Edexcel. We are members of the Institute of Conflict Management (ICM).

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