1 Day Managing Challenging Behaviour & Breakaway Course

Delivered at your venue, this course includes: recognising challenging behaviour, why some people

exhibit it, how to avoid it and some easy strategies to deal with it. 

The course covers the following areas:

• Understanding anger, aggression and violence
• Recognising fear and how it affects actions
• Identifying 'What is challenging behaviour?'
• Avoiding challenging behaviour
• Understanding how fear affects the body when faced with the need to use defensive skills
• Recognising signs of escalation
• Using communication skills to de-escalate a situation
• Understanding what is meant by the term 'reasonable force'
• Practice effective disengagement and breakaway techniques

All delegates successfully completing the course will receive a certificate.

Refresher training should be completed annually.