Education Sector

Care Sector

Call Now!

+44 01707 654317+44 01707 654317     +44 07527 411675

Questions? Email us here

 

Conflict Management, De-escalation and Resolution Training Courses

  Intelligensa provide Conflict Management training to staff who may experience conflict in the workplace or when dealing with the public.

 

Delivered at your venue, we will train your staff how to recognise the signs of a situation escalating and teach some simple methods to de-escalate it to avoid violence.

 

Outstanding and affordable, our training is available 7 days a week, including evenings.

Small groups welcomed.

 

--------------------------------------

 

"Brilliant training! I can clearly see how these skills will help us deal with both staff and the public. Thank you.'' -Manager, Tape London Nightclub and Recording Studio

 

1/2 Day Conflict Management Course

 

A 3 hour course that teaches why some service users exhibit challenging behaviour, how to recognise it and some simple methods to de-escalate conflict situations and avoid violence. 

1 Day Conflict Management Course

 

 

A 1 day course that teaches why some service users exhibit challenging behaviour, how to recognise it and some simple methods to de-escalate conflict situations.  In addition to the half day course, delegates will take part in role plays to put the skills into practice. 

2 Day Conflict Management BTEC Course

 

 

Pearson Edexcel BTEC Level 2 Conflict Management Training Course. This course covers De-escalation and Conflict Management skills. One day is completed through distance learning. 

Managing Challenging Behaviour and Breakaway Course

This 1 day course looks at various types of challenging behaviour. Delegates will learn to recognise challenging behaviour & have strategies to avoid it. The alsocourse teaches some simple & effective breakaway techniques. 

 

Intelligensa are members of the Institute of Conflict Management (ICM)

 

All our staff hold teaching qualifications and subject specific qualifications. We are affiliated to, licensed by and quality assured by the National Federation for Personal Safety (NFPS). We are a licensed centre with Highfield Qualifications and deliver BTEC courses by Pearson Edxcel. We deliver Qualsafe First Aid training and are recommended trainers on www.carehome.co.uk.

 

Print Print | Sitemap Recommend this page Recommend this page
Office: 01707 654317 email: intelligensa@outlook.com Copywriting by www.thewriteline.co.uk © Intelligensa

Call

E-mail