Education Sector

Care Sector

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Office: 01707 654317   Mobile: 07527 411675

Football & Event Steward Physical Intervention, Control & Restraint Training

Intelligensa provide Football Steward & Event staff with Physical Intervention, Conflict Management & Restraint Equipment training. This training is ideal for staff who experience aggression, challenging behaviour & conflict in the workplace when dealing with the public.



Delivered at your venue, we can train staff to safely hold those at risk of harming themselves or others.

We will teach staff to spot and diffuse conflict before it escalates.


Outstanding and affordable, our training is available 7 days a week, including evenings. Small groups welcomed.



"Intelligensa continue to provide outstanding training to staff at Arsenal Football Club. They have met our needs entirely, giving staff the skills, knowledge and confidence to perform their roles"


Sharon Cicco, Event Safety and Security Manager, Arsenal Football Club 

& Chair of the Football Safety Officers Association (FSOA)

Event Steward Physical Intervention

This can be a half day or a full day course aimed to teach your staff Physical Intervention skills allowing them to Prevent & Manage Violence & Aggression (PMVA) within the stadium or venue.


Conflict Management

We offer a range of Conflict Management courses that teach why some service users exhibit challenging behaviour, how to recognise it and some simple but effective methods to de-escalate the conflict.

Restraint Equipment

Intelligensa provide training in the safe and effective use of restraint equipment, including handcuffs and soft restraints. This course is only available to staff that have successfully completed our Physical Intervention course or are completing the combined course.

Level 2 Award in Spectator Safety 

We teach the Level 2 Award in Spectator Safety with Highfield Awarding Body for Compliance (HABC) for those wishing to become a steward at sports events, etc.


We teach in complaince with The Green Guide - Guide to Safety at Sports Grounds.

We teach in compliance with NHS and DfE Guidance and are members of the Institute of Conflict Management (ICM).

All our staff hold teaching qualifications and subject specific qualifications. We are affiliated to, licensed by and quality assured by the National Federation for Personal Safety (NFPS). We are an awarding body with Highfield Qualifications and Qualsafe Awards offering Ofqual Regulated Qualifications, and deliver BTEC courses by Pearson Edxcel.

Intelligensa are recommended trainers on


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